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E-Commerce
Video -Skype Is Here! Get Started Tips for Buyers and Shop OwnersJune 17, 2011 - 4:09pm
The Value of a Ruby Lane Customer RegistryJune 16, 2011 - 5:12pmMany years ago, when I was a cosmetics sales lady in a major department store, I learned the value of a comprehensive customer registry. It was a very handy tool for successful selling. Put simply, a customer registry is a database of the names of all your customers, their email addresses and phone numbers, and the items they have asked about or purchased.
Slideshare - 10 Search Engine Optimization Tips for E-Commerce SellersJune 16, 2011 - 3:56pm
The High Cost of Selling on EbayJune 3, 2011 - 8:09amI sell on multiple online venues and brick and mortar locations. In the antiques and collectibles market customers making offers is common and expected. Sometimes I can be accommodating but with the high costs involved with selling on ebay I find myself having to turn down more low offers than I can accept. Unless you sell on ebay I don't think customers realize the cost involved. Other venues like Ruby Lane I am more likely to be able to accept a lower offer due to the lower costs involved with selling on Ruby Lane.
Ruby Lane - My Super HeroMay 24, 2011 - 10:37am
Just recently I was enjoying a beautiful spring day when the phone rang. It was my son asking me to come to the hospital for an emergency. The next thing I knew my daughter-in-law was on a medical air flight and I was in a car driving to the Mayo hospital 900 miles away.
Linda's Shop Talk: More Shop Management TipsMay 10, 2011 - 5:12pm
My Best Antique and Vintage Reference ResourceMay 9, 2011 - 5:08pmIn the world of antiques and online selling, it is impossible to know everything about everything. Even if you do learn everything about something, times change, trends change and for me, I have trouble retaining information. So it is critical to have really good reference resources. I have hundreds of books, mostly on glass. I subscribe to several print publications and online reference sites that focus on glass from various eras. Still there is so much that I don't know, or don't have the correct reference materials so that I can learn.
Hollywood Fashion: Scarlett's DressesApril 30, 2011 - 11:06pm
The Customer Most Definitely, Isn't Always Right!April 29, 2011 - 5:30pm
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